WHEN AT THE GATE, USE CONNECT ME IN ORDER TO COMMUNICATE WITH THE FLIGHT ATTENDANTS WITHOUT HAVING TO GO DOWN THE JETBRIDGE. ALWAYS USE THE @ FEATURE. WHEN SENDING A MESSAGE, TYPE @FLIGHT ATTENDANT AND THE OPTION SHOULD POP UP IF THEY'RE SIGNED INTO THE FLIGHT ON THEIR MOBILE DEVICE. WHEN YOU USE THE @ FEATURE, IT WILL SEND THE FA A NOTIFICATION. THIS FEATURE ALSO WORKS FOR GATE AGENTS. FAS CAN USE @GATE AGENT TO NOTIFY YOU OF THEIR MESSAGE.